Hi, I have successful set up using the Custom Traffic Provider sample on my local machine.[HTML]http://www.arcgis.com/home/item.html?id=e11126ea20e941bd9644046e62e2bdbe[/HTML] But when I move it to my cloud server I get the following error: 030103 : Failed to update traffic data. The only difference between the two is on my local machine I built the solution in MS Visual Studio 2008 to register the tool and on the cloud I used ESRIregsam.exe. And the cloud doesn't have anything like windows office or MS Visual Studio installed but I didn't get the impression either was needed. The error seems to suggest a permission issue but i have set the folder that has everything- code, dll, csv file, location for DTF output- to allow everyone to have read/write access to try and resolve this. I am logged in as admin user and I even tried running arccatalog as admin but still I get the error. Any ideas what I am missing? Thanks Melinda