Preplanned route from ArcGIS Online to Navigator help

[niklasGregersen]

Hi GeoNet

I am trying to use a route layer calculated in ArcGIS Online using the "Plan Routes" analysis tool within Navigator. When I follow the workflow from generating the route, sending the item URL to my mail and then open it in Navigator from my mobile device, I get a message stating "Route Error - Could not calculate route".

Any suggestions what might have gone wrong?

Regards

Niklas

[Anonymous User]

Hey Niklas Schierning Gregersen‌,

Are you participating in the Beta program? Route Layers are only supported in the new Beta version of Navigator for ArcGIS (https://community.esri.com/groups/navigator-for-arcgis-beta ). 

Joel