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What credentials to use for Secure Feature Service

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07-20-2023 05:05 AM
EricAnderson_DHS
Frequent Contributor

When creating a secure feature service tied to a Collection, what credentials do you use to access it? I tried the primary admin account for Monitor, and also the primary admin account for Portal, and neither work. 

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GeoJosh
Esri Regular Contributor

Eric,

Yes, it should work. After enabling the IIS rewrite rule, did you modify Monitor's Web Context URL?

GeoJosh_0-1690226634360.png

If not, this may be playing a part in the issue you're seeing. Try modifying the Web Context URL to reflect the rewrite rule, restart Monitor, and see if the issue persists.

Josh

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GeoJosh
Esri Regular Contributor

Hello, the administrator account you created during the initial Monitor setup should work. Can you share the exact behavior you're seeing?

EricAnderson_DHS
Frequent Contributor

Hi Josh,

Thanks for the reply - we are getting an "Invalid token" error when trying to register the service in our Portal as an item with embedded credentials (Content > Add Item > From URL). 

If it is in fact supposed to be the Monitor admin account, then I assume the issue has to do with the IIS rewrite that we implemented to make Monitor accessible without the IP/port based on the blog from the Monitor team. Do you know if this authentication is still supposed to work fine when accessing the secure service via IIS rewrite? 

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GeoJosh
Esri Regular Contributor

Eric,

Yes, it should work. After enabling the IIS rewrite rule, did you modify Monitor's Web Context URL?

GeoJosh_0-1690226634360.png

If not, this may be playing a part in the issue you're seeing. Try modifying the Web Context URL to reflect the rewrite rule, restart Monitor, and see if the issue persists.

Josh

EricAnderson_DHS
Frequent Contributor

Ah thank you Josh, I didn't see that step in the blog. I will give that a shot, thanks!

 

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