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Problem Getting Labels to Stay on Components -- 2023.2

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08-21-2023 09:40 AM
SteveMcCarthy
Occasional Contributor

I have to split up my various environments (Dev, Test & Prod) because my collections are too big.  So I split each environment into sub categories (Dev Portal, Dev Hosted, Dev Special Hosted and Dev Other)  When adding labels to Components the labels are just disappearing.  I'm currently using 2023.2.

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6 Replies
GeoJosh
Esri Regular Contributor

Hi Steve, are you accessing ArcGIS Monitor via remote desktop connection?

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SteveMcCarthy
Occasional Contributor
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GeoJosh
Esri Regular Contributor

Steve, can you submit a support case on this? I think this will require a deeper look than what I can provide over the forums.

Josh

LanceKirby2
Occasional Contributor II

@SteveMcCarthy @GeoJosh Any update to this? Having the same issue at 2023.2.

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GeoJosh
Esri Regular Contributor

@LanceKirby2

Are labels disappearing on all component types or only service components? There is a known issue (documented here) where service components are intermittently recreated which results in labels being unassigned. This issue is fixed in 2024.0.

If you have noticed labels disappearing on components other than service components, please submit a support ticket for a deeper triage.

Josh

LanceKirby2
Occasional Contributor II

Thanks @GeoJosh. It is only on service components. 

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