How to manage/remove database connections for counters

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02-19-2021 08:02 AM
JCGuarneri
New Contributor III

I'm setting up database counters ArcGIS Monitor 10.8.1 and made some mistakes creating database credentials. I'd like to remove the old, broken credentials from the list, but I can't seem to find anywhere to manage these. Is there something I'm missing?

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ReeseFacendini
Esri Contributor

If you click on the name of your ArcGIS Monitor service from inside ArcGIS Monitor Administrator (the line with the little graph next to it) you should see 6 different tabs for the various credentials you can enter, one of them being 'Database Connections'.  This is where they get stored within ArcGIS Monitor, and you can remove the ones that no longer work.

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ReeseFacendini
Esri Contributor

If you click on the name of your ArcGIS Monitor service from inside ArcGIS Monitor Administrator (the line with the little graph next to it) you should see 6 different tabs for the various credentials you can enter, one of them being 'Database Connections'.  This is where they get stored within ArcGIS Monitor, and you can remove the ones that no longer work.

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JCGuarneri
New Contributor III

@ReeseFacendini I'm actually trying to remove the "credentials" and not the counters. For example, in the screenshot below, the first two credentials are working, but I want to remove the third one. I can select which credential to use for my counter, or I can add one. I'm looking for a place to remove or edit an existing credential.

JCGuarneri_1-1613751938270.png

 

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ReeseFacendini
Esri Contributor

Ironically enough, the database credential tab is called "database connections", but that is the place to remove the login info, and it will not remove your counters at all.

JCGuarneri
New Contributor III

Ok, I see that now. I misread where you said the "name of your ArcGIS Monitor service" and was looking in the wrong spot. Sorry about that, and thanks!

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ReeseFacendini
Esri Contributor

No worries! Glad you were able to get it to work 😊