Greetings @AndrewSakowicz ,
I apologize. The stats you showed at the service level are in ArcGIS Monitor, which is fine. My hope was to see the stats at the Service level in the Excel Report. I am currently using the old Excel Report to view the stats at the service level in this way, and would like to be able to continue to use the excel report in this way.
I'll take a look at the video you shared, and explore ArcGIS Monitor some more. Ideally, the metrics at the service level in the excel report is what I'm after. If we have to adapt and try something else that's fine. I just wanted to make it clear that the way the old excel report worked is something we have come to depend on. Thank you for everything and have a delightful day.
Sincerely,
Joe Guzi