ArcGIS Monitor counters not communicating

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05-14-2019 11:29 AM
ShawnyEkadis
New Contributor III

I have installed ArcGIS Monitor and was able to create a collection successfully but I cannot get any of the counters communicate with anything. I cannot even get a straight forward https link to work. When I click test it just spins endlessly, no time out or error message. I have checked the port and there is no firewall set up, what am I missing?

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JohnGraham2
Occasional Contributor

Hi Shawny,

Check that the ArcGIS Monitor Service <Name> is running in the Windows Services panel. If you need more help, please contact Esri Tech Support.

Best Regards,

John

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ShawnyEkadis
New Contributor III

I did finally get an error message when I right clicked on the Monitor Service and chose test....

Is this referring to the Monitor service itself? How do I resolve this issue?

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JohnGraham2
Occasional Contributor

Hi Shawny,

Check that the ArcGIS Monitor Service <Name> is running in the Windows Services panel. If you need more help, please contact Esri Tech Support.

Best Regards,

John

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