Alert on the status of a service (Stopping, Starting)

[PhilLarkin1]

Ideally we could get an alert based on the status of a service. A service can be Started, Starting, Stopping or Stopped. Sometimes services can be stuck in a Starting status when a server has been restarted. Knowing which service is still in this intermediary state would be helpful. 

Bonus points if we could compare real time state to configured state. 

[PhilLarkin1]

Hi @AndrewSakowicz - We had a discussion about this at the Dev Summit. Can you provide some input on how someone might use Monitor to identify this state? 

[PhilLarkin1]

Might be a solution in an upcoming version. 

ArcGIS Monitor 2023.3 will introduce a new "disconnected" or "unreachable" status. This will be tracked in a new metric in which alert rules can be configured on.

https://community.esri.com/t5/arcgis-monitor-questions/generate-an-alert-when-accessing-a-stopped-se...

[Shawn_NG]

Hello Team, We have installed ArcGIS Monitor 2023.3.1 and do not see any new metric with the name "disconnected" or "unreachable" status in either the application or the following documentation (https://doc.arcgis.com/en/monitor/latest/get-started/windows/metrics-reference.htm). As per comment by GeoJosh in (https://community.esri.com/t5/arcgis-monitor-questions/generate-an-alert-when-accessing-a-stopped-se...) the "disconnected" or "unreachable" status metric was to be introduced in 2023.3 version.

[GarrettMcBride]

I don't understand how this isn't a core function in the software.  I have many services on multiple AGS's and would like to create a collection of services per project that are of higher importance to monitor service status.  The whole point in having monitor for me is to know there is a problem before the customer tells me.  That's great I can track disk space and even response time on services but the fact that notifications cannot tell me if IT rebooted the server and interrupted the services or if they are just hung up is mindblowing. Please add this feature.