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MACC won't open .AIX file

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01-15-2024 07:35 AM
ChrisMyers_NewQuest
Regular Contributor

Fully updated:

Adobe AI: v28.1

ArcPro: 3.2.1

MACC: 3.6

Error: "The file "...aix" is an unknown format and connot be opened. 

error.PNG

See screenshots. What is the special recipie of versions for this error today? 

Thanks,

Chris 

1 Reply
Xingdong_Zhang
Esri Contributor

@ChrisMyers_NewQuest 

I am sorry for the inconvenience. Have you upgraded/downgraded Adobe Illustrator recently? If so, that is most likely the cause of the issue. To workaround the problem, you need to uninstall and reinstall ArcGIS Maps for Adobe on your machine. The team is looking for a solution to address the Adobe upgrades.

 

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