Hi,
After updating to js api 4.10, symbols got such cut off effect (which is ugly). Se attached image.
Research showed that the reason for this is activated WebGL. The same problem applies to both SVG and PNG symbols, both Windows and Mac and different browsers.
To fix it we had to go back to 4.9 and turn off WebGL. We could not turn off WebGL in 4.10.
Is it a known problem?
Denis,
Are you seeing this issue with all browsers? (i.e. Chrome, Firefox and IE) What versions of the browsers are you using?
The same issue appies to
on Mac:
* Chrome (Version 71.0.3578.98 (Official Build) (64-bit))
* Firefox 64.0 (64-bit)
* Safari Version 12.0.2 (14606.3.4)
on Windows: I do not use it, but I know my colleagues have the same issue. They used to use the latest versions.
What is the size of your symbols? We're enforcing a max size of 120 px, apparently not documented. We can discuss changing that based on use cases. If the icons are larger than 120px, then please reply with reasons for using sizes larger than that.
The size is smaller then 120px.
The code which defines the size is here:
Ok. This looks like a bug. Have you logged a bug report with support so you can track the progress of it? I think we already have an issue internally for handling this, but we can link it to a bug report so you can track our progress.
Hi, No I did not report the bug. May I ask how I can do it?
Can I get the link of the bug report if it exists?
There's no need at this point. We've been actively working on this. It should be fixed at 4.11.
Hei Kristian,
I can confirm that this issue is fixed in 4.11
Testing 4.11 right now.
Thanks, for your support!
I think I may have a use case for allowing symbols > 120px: