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Sidebar app doesn't load in FireFox but loads in Chrome and Edge

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04-17-2025 05:03 AM
MappyIan
Frequent Contributor

I've created a publicly accessible Sidebar app which works fine in Chrome and Edge, but won't load in FireFox: https://edinageo.maps.arcgis.com/apps/instant/sidebar/index.html?appid=fb36b35278954b79aa65d34a20e8c... 

Does anyone know why this is?  As far as I can see I'm running the lates versions of each browser:

  • Chrome: 135.0.7049.96 (Official Build) (64-bit)
  • Edge: 135.0.3179.73 (Official build) (64-bit)
  • FireFox: 137.0.2

The Sidebar app hasn't got anything fancy in it, just a map with a few layers and a popup etc.  I created the Sidebar app from scratch today (it's not an old one that's been hacked/edited over time).  I've been nowhere near the JSON, all editing was done through the AGOL interface.

I'm completely stumped.  If anyone can help me out I'd be very grateful.

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SarahNoakes1
Frequent Contributor

It might be caching something - have you tried clearing the cache in Firefox?

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7 Replies
SarahNoakes1
Frequent Contributor

Hello,

It's working for me in Firefox v137.0.1:

SarahNoakes1_0-1744894822529.png

 

MappyIan
Frequent Contributor

Thanks @SarahNoakes1, that's good to know.  I see you're using a slightly different version of FireFox so maybe it's my machine or maybe it's something to do with the FireFox version.  If anyone can load it using the same (latest) version of FireFox that I'm running I'd be interested to hear from you.

Interestingly, I can get the app to load if I use a private window in FireFox.

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SarahNoakes1
Frequent Contributor

It might be caching something - have you tried clearing the cache in Firefox?

MappyIan
Frequent Contributor

You're absolutely right, it was a local caching issue.  No idea why I didn't think of that, I blame bank holiday brain kicking in early!  Thanks again.

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Molly_Ingenmey
Emerging Contributor

I am also having issues with the sidebar app in firefox. I tried clearing my cache but that didn't work. Are you still having this issue at all? What version of firefox are you working with now? It loads fine on other browers, but when I try to get it to load it won't and shows this above the app: 

Molly_Ingenmey_0-1763143710240.png

 

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SarahNoakes1
Frequent Contributor

Hi @Molly_Ingenmey - I have a new issue with Firefox not showing sublayers of grouped layers in my Experience Builder site. I think it's occurred since the October update so I've logged a call with ESRIUK.

LeonS
by
Frequent Contributor

I'm having the same issue with the Sidebar instant app in Firefox.  I also cleared the cache with no success.  I see Firefox just recently updated to version 145.0.  I wonder if its related to that.

 

Leon