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Search not working at certain scale for addresses beyond extent

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11-05-2021 10:50 AM
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jadams
by
Emerging Contributor

When searching for address when zoomed in (often the case if you are looking up a second address after an initial search), it appears that there are 'no results found' if the address is beyond the extent of the map. Even if you select a suggested address. It works fine if you zoom out to a town scale (even if it's beyond extent.) Is this a bug?

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KellyHutchins
Esri Frequent Contributor

Looks like a bug. We'll get it addressed in the next release of online. In the meantime a potential workaround would be to enable the "Hide layers when app loads" option in the Zone Lookup section. 

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2 Replies
KellyHutchins
Esri Frequent Contributor

Looks like a bug. We'll get it addressed in the next release of online. In the meantime a potential workaround would be to enable the "Hide layers when app loads" option in the Zone Lookup section. 

jadams
by
Emerging Contributor

Thanks for the quick reply! That works.

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