Problem Reporter Attachments

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11-16-2018 10:00 AM
SherriLevesque
New Contributor

We have recently had Problem Reporter configured however are running into an issue. The "Attachments" button is configured as a pop up. The problem is that we don't want the attachment to show up on the map after the citizen has submitted the problem. Currently the map displays just certain information after the citizen submits the problem and some fields are hidden for confidentiality purposes. The attachment button however is a separate pop up. Does anyone know another option or solution to allow the pins to be only viewable on the map but remove the pop up content on the side?  

We have discovered that the "Remove Pop Up" deletes the entire pop up including the web map being visible to enter information.

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AaronMenza
New Contributor II

Looks like this is an old post, but we have the same problem.  We want citizens to be able to attach pictures for staff to see, but we do not want the public to be able to see those pictures.

Anyone have any experience with this?

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