Edit function in attachment viewer does not work

[SveinungBertnesRåheim]

We experience strange behaviour of an attacment viewer app. We have enabeled editing. We want users to edit some attributes. When enabling editing, an edit-button appears when clicking at a feature. So far, so good.

I am administrator in our organization. I can edit.
We have tried to edit with the other following user types

• Creator
• Editor
• Field worker
• Viewer

With Viewer, the edit symbol is not visible.

With the three other user types, we kan open and edit attributes and save. No errors. But nothing is saved. We see no changes in data.
I tried to build a simple experience builder application to do the same edit operations. There, it works with creator and editor user type. I have not tested with Field worker. Seem like a bug to me?`Anyone who has experienced same strange behaviour?

[Ken_Morefield]

I'll echo your post - I had built an attachment viewer app that allowed editing and it worked perfectly for a few years.  Now - you can no longer edit.  And some users can no longer view the attachments.  ESRI - there's a bug in there somewhere!

[JessicaTaylor]

I am having the same issue- can edit the attributes using my creator login and they save.

When I log in as a field worker, i can edit the attributes no problem and press save, only none of the edits save.

Have tried altering all permissions on the editable layers, cannot get any edits to save as a field worker with data editer type member

It would be very handy for our field workers to edit the attributes in this app.

Any solutions?

[JessicaTaylor]

Do you have any ideas on this @KristaMcPherson ?

[KristaMcPherson]

Hi @JessicaTaylor, Thanks for reaching out about this. We have not been able to reproduce this issue with our internal samples. I would recommend contacting Esri Technical Support for help with troubleshooting and identifying the source of the issue. 

[JessicaTaylor]

Thanks Krista, I will

[rlyding]

If anyone is still looking for a solution to this issue. There is a way to get it working. Looking at the browser console the following error was being returned within the Attachment Viewer Instant App. 

To fix and get it to save edits in the Attachment Viewer app we had to change the settings on the Feature Layer under the "What kind of editing is allowed?" from Attributes Only to Attributes and geometry and that fixed the issue and changes would then save.

@KristaMcPherson this is maybe why you were not able to replicate the issue? It appears to only cause a issue when the feature layer is set to "Attributes only" With the Attachment Viewer Instant App I would not expect geometry editing to be required to make updates.

Regards

Ryan

[JessicaTaylor]

Thank you Ryan,

This issue has been bugging me for months, your fix of attributes & geometry I can now save edits as a field worker.

As you mention, geometry editing wouldn't be expected to be required to make updates.

Thanks again

Jessica