Insights for ArcGIS: Line chart shows <No Data> although the selected field has no empty rows

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06-04-2019 02:17 AM
JacobFischer
New Contributor
First I created a dashboard in Insights for ArcGIS by using shp files zipped in 1 zip. I hade to trim down the GDELT data because a server time-out happened too often. See pictures 1,2,3,4
Dashboard: SHP dashboard 

After that, I made a similar dashboard but this time using a zipped GDB, because then I can display more points before a server time-out happens. But using a GDB creates the following problem for me: after I deselect GDELT in the predefined filter suddenly in the legend of my line chart <No Data> appears. Which is not displayed when GDELT is active (See pictures 5,6). In addition, the <No Data> legend colour doesn't even match the chart colour. GDELT is by far the largest layer. 
I created a third dashboard with another zipped GDB and the same thing happens. 
Does anyone know how I can solve this issue?
I included the dashboards in the post. It is possible to change the colour of <No Data> in the legend section, but the chart doesn't react to it. Making it 100% transparent doesn't make a difference either. In addition, it is not possible to filter <no data> out of the card. (see pictures 7+8)
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3 Replies
AkshayHarshe
Esri Contributor

Hi @JacobFischer

Are you still facing this issue? Unfortunately, I am not able to access the GDB Dashboard 1/2. I am also guessing you are using the ArcGIS Online version of Insights for your dashboards. I saw your screenshots and

Are you doing any joins, locate or spatial operations?

Is it possible for you to share a sample dataset and reproducible steps? I understand you are uploading a zipped GDB but would like to know what else you are doing other than creating a Predefined filter and Timeseries chart.

Thanks,

Akshay

Thanks,
Akshay Harshe
Product Engineer at Esri
ArcGIS Insights
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JacobFischer
New Contributor

Hi @AkshayHarshe,

Thanks for reaching out. It's a pretty old post and I don't remember the details. It could be possible that I did a join, but I don't recall it. The team decided to switch to R Shiny due to some other limitations. I don't work for this organization anymore, so I cannot backtrack what happen to the dashboards you cannot open anymore. 

Yours sincerely,
Jacob

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AkshayHarshe
Esri Contributor

Not a problem. 

Thanks,
Akshay Harshe
Product Engineer at Esri
ArcGIS Insights
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