ArcGIS Insights Database connection error

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06-16-2021 08:54 PM
ooriiman9186
New Contributor II

Hello,

ArcGIS Insights 2021.1.1 version connection error.

How to fix this error?

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ScottSandusky
Esri Contributor

Hello.

Did you upload the JDBC .jar file? it describes it here...

Help doc:  https://doc.arcgis.com/en/insights/latest/administer/vendor-files.htm

This short video also  - https://www.youtube.com/watch?v=tbNKO0xPRBg

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ScottSandusky
Esri Contributor

Hello.

Did you upload the JDBC .jar file? it describes it here...

Help doc:  https://doc.arcgis.com/en/insights/latest/administer/vendor-files.htm

This short video also  - https://www.youtube.com/watch?v=tbNKO0xPRBg

Did this help?

TylerKiehle1
New Contributor II

Where did you install the .jar?  On your server or on your desktop?

I'm having similar issues connecting to a Microsoft SQL Server with ArcGIS Insights desktop app and I don't see anywhere in the Connecter Types manager in the Settings allowing me to delete the pre-installed Microsoft SQL Server connector.  It's my understanding the "vendor files" refer to the connector .jar files the ArcGIS Insights desktop uses to connect to the database server?

Were you using ArcGIS Insights desktop app?  Or the Enterprise app?

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