ArcGIS Insights Database connection error

[ooriiman9186]

Hello,

ArcGIS Insights 2021.1.1 version connection error.

How to fix this error?

[ScottSandusky · Accepted solution]

Hello.

Did you upload the JDBC .jar file? it describes it here...

Help doc:  https://doc.arcgis.com/en/insights/latest/administer/vendor-files.htm

This short video also  - https://www.youtube.com/watch?v=tbNKO0xPRBg

Did this help?

[TylerKiehle1]

Where did you install the .jar?  On your server or on your desktop?

I'm having similar issues connecting to a Microsoft SQL Server with ArcGIS Insights desktop app and I don't see anywhere in the Connecter Types manager in the Settings allowing me to delete the pre-installed Microsoft SQL Server connector.  It's my understanding the "vendor files" refer to the connector .jar files the ArcGIS Insights desktop uses to connect to the database server?

Were you using ArcGIS Insights desktop app?  Or the Enterprise app?