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Publishing Image Service from Viewer Connection to Enterprise Database

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10 hours ago
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AlanDodson
Regular Contributor

I cannot publish an image service to my Enterprise Portal from a Viewer sde connection to my database. I can publish the same imagery from a Creator connection to the database. Is it just not possible to publish a mosaic dataset image service from a Viewer, or is there something wrong with my configuration? I'll provide as many details as I can below.

  • I am using ArcGIS Pro 3.2.2. (I also have ArcGIS Pro 2.9.5 for this test).
  • I have an enterprise geodatabase in an SQL Server (2016). 
  • From that geodatabase I have a Creator connection and a Viewer connection. These are created for me by our IT staff but have always worked as expected for publishing referenced vector layers. This is the first attempt for an image service.
  • I've created a Mosaic Dataset using the Creator connection and done all my processing there (overviews, boundary, etc). No issues while doing any of the work.
  • My source rasters are referenced and the UNC path is registered to the Image Server as a folder Data Store. The path is confirmed to be accessible by the server.
  • Both my Viewer and Creator sde connections are registered as Database Data Stores on the Image Server.
  • The Image Server is licensed.
  • I am an Administrator of my Enterprise Portal which is at version 11.2. I also have a 10.9.1 Portal that I've used in this test (with Administrator).

To publish an Image Service I follow the Esri workflow: right-click on the MD in the Catalog pane and select 'Share as web layer', then fill out all the stuff and select the Image Server. When I do this from the Creator connection to the database, I can publish the image service without any issues. This works from ArcGIS Pro 3.2.2 to Portal 11.2 and also from ArcGIS Pro 2.9.5 to Portal 10.9.1. However, when I try to do this from the Viewer connection to the database the software either blows up (ArcGIS Pro 2.9.5) or returns an unhelpful 'Error publishing' from ArcGIS Pro 3.2.2. 

I cannot figure out what the issue is. I have 2 Esri on-site contractors helping me and they cannot figure it out either. My guesses are:

1. It is not possible to do this from the Viewer connection. Some dodgy AI prompts have told me this because publishing a MD is complicated and requires some SQL SELECT commands on various tables in the database during the Analyze part of publishing that aren't available at the Viewer level, but of course the dodgy AI does not cite any authoritative sources so I don't believe it about the reason (yet).

2. There is a permission issue with the Viewer connection that I am unaware of. We have no problems publishing referenced Vector datasets from Viewer connections but perhaps those are more basic than Mosaic Datasets to the image server...

 

Does anyone have any advice on this? It would be very much appreciated. Happy to post more details if anyone has questions.

 

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