Unable to upgrade ArcGIS Open Data Site to 2.0

[deleted-user-1T_bOHag6M8d]

When I attempted to upgrade my ArcGIS Open Data Site to version 2.0 nothing happens. I checked the console log and noted the error messages below.

torii-provider-arcgis.fetch called...

opendata-admin-91ef2c5….js:1 Animated Button i18n key: null for state "default"

VM480 config:1 Mixed Content: The page at 'https://opendata.arcgis.com/admin/sites/10044/config' was loaded over HTTPS, but requested an insecure image 'http://opendata.arcgis.com/favicon.ico'. This content should also be served over HTTPS.

http://opendata.arcgis.com/favicon.ico Failed to load resource: the server responded with a status of 404 (Not Found)

opendata-admin-91ef2c5….js:25 TYPECLASS: site

https://opendata.arcgis.com/api/v2/sites Failed to load resource: the server responded with a status of 400 (Bad Request)

1. vendor-ace518b….js:8 Error: Ember Data Request POST https://opendata.arcgis.com/api/v2/sites returned a 400 Payload (application/json; charset=utf-8) [object Object] at i.t (vendor-ace518b….js:8) at i (vendor-ace518b….js:56) at n.handleResponse (vendor-ace518b….js:56) at u (vendor-ace518b….js:56) at n.c.error (vendor-ace518b….js:56) at i (jquery.min.js:2) at Object.fireWith [as rejectWith] (jquery.min.js:2) at y (jquery.min.js:4) at XMLHttpRequest.c (jquery.min.js:4)

   1. s	@	vendor-ace518b….js:8
      a	@	vendor-ace518b….js:8
      a	@	vendor-ace518b….js:11
      trigger	@	vendor-ace518b….js:15
      (anonymous function)	@	vendor-ace518b….js:16
      invoke	@	vendor-ace518b….js:3
      flush	@	vendor-ace518b….js:3
      flush	@	vendor-ace518b….js:3
      end	@	vendor-ace518b….js:3
      run	@	vendor-ace518b….js:3
      join	@	vendor-ace518b….js:3
      u.join	@	vendor-ace518b….js:9
      c.error	@	vendor-ace518b….js:56
      i	@	jquery.min.js:2
      fireWith	@	jquery.min.js:2
      y	@	jquery.min.js:4
      c	@	jquery.min.js:4

[CourtneyClaessens]

Hi Nicholas - 

Thanks for reporting this issue. Can you please provide your site url and org name? 

Thank you

Courtney 

[deleted-user-1T_bOHag6M8d]

Hi Courtney,

http://sjcgis.maps.arcgis.com/home/index.html 

and

http://sjcgis.opendata.arcgis.com

The org name is San Juan County GIS.

Thanks.

Nick

[CourtneyClaessens]

Hi Nicholas, 

The error is occurring because of the custom domain on your site. This is a bug and we are working on a fix, but for an immediate workaround you can temporarily remove your custom domain, upgrade the site, and add it back. 

Courtney

[deleted-user-1T_bOHag6M8d]

Thanks Courtney. That worked.

[ShuakeWuzhati]

Hello,

I am having problem upgrading the site also. Changing the custom domain didn't help.

Home | CUUATS Data Portal 

and

Home | CUUATS Data Portal 

The org name is Champaign County GIS Consortium.

I would appreciate any suggestions. Thanks!

[CharlesFritz2]

Hi Courtney,

I also have the same problem

https://broomfield.maps.arcgis.com 

and

Home | Broomfield Open Data 

The organization name is City and County of Broomfield

Thank you,

Charles

[CourtneyClaessens]

Hi Charles, 

The error is occurring because of the custom domain on your site. This is a bug and we are working on a fix, but for an immediate workaround you can temporarily remove your custom domain, upgrade the site, and add it back. 

Courtney

[CharlesFritz2]

Thanks Courtney,

I just found this bug after sending the message on here. To re-add my custom domain will I have to re-register the CNAME with the open data domain? opendata.arcgis.com. 

[CourtneyClaessens]

As long as the domain is the same you do not have to re-register it. 

Courtney