Sign-In Issue on Open Data Website

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11-23-2016 11:57 AM
BrianMcPhail
New Contributor II

We had a visitor on our Open Data website who was trying to log-in to ArcGIS Online but was given a redirect error in iframe (see attached). 

Any ideas CClaessens-esristaff?

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CourtneyClaessens
Occasional Contributor III

Hi Brian, 

Do you have a custom domain on your site? You'll have to go into your site configuration settings and enter your custom domain information again and hit save - we have changed how we manage custom domains in order to allow sign in (previously sign in has not been available on custom domain sites). This should fix the problem. Please let me know if you run into any issues.

Courtney

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CourtneyClaessens
Occasional Contributor III

Hi Brian, 

Do you have a custom domain on your site? You'll have to go into your site configuration settings and enter your custom domain information again and hit save - we have changed how we manage custom domains in order to allow sign in (previously sign in has not been available on custom domain sites). This should fix the problem. Please let me know if you run into any issues.

Courtney

BrianMcPhail
New Contributor II

Hi Courtney,

 

It worked, thanks again for your help.

 

Brian

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