Resolved - ArcGIS Hub new URLs not redirecting if the feature class names have underscores within the name - 404 error

[FionaRenton1]

So today's release of ArcHub does not automatically forward all URLs to the new URL if there is an underscore in the feature service name.

We use links in our public web pages to the downloads in ArcHub

It took us a while to figure this out today, but all counties with underscores in them (e.g. San_Diego) forwarded to 404s

e.g 

old map URL 

https://cdtfa.hub.arcgis.com/datasets/CDTFA::san_diego-2021-roll-year/about?layer=0

If you replace the underscore with dash it works fine:

https://cdtfa.hub.arcgis.com/datasets/CDTFA::san-diego-2021-roll-year/about?layer=0.

Maybe ESRI will fix this but until they do this might help others.

Has anyone else encountered this? 

[BrianRollison · Accepted solution]

Hi @FionaRenton1 -- can you provide more details on how you resulted to the _ URL?  Feel free to email us at ask-hub@esri.com with specific details if you'd like.

[FionaRenton1]

These feature services were originally published with an underscore in the county name and the underscore used to work and was in the original URL until today.

This is the REST service   San_Diego_2021_Roll_Year (FeatureServer) (arcgis.com)

My coworker is finding other odd things with this change and will email you. The underscore replaced with a dash works for us.

[FionaRenton1 · Accepted solution]

Ok maybe this is user error and the underscores never worked!