Hub site jumping to ESRI generic site?

149
2
Jump to solution
05-15-2019 12:04 PM
JeremyBerg
New Contributor

When I am trying to edit//configure or view my hub site, I get re-directed here - ArcGIS Hub 

Any ideas why this is happening?

Tags (1)
0 Kudos
1 Solution

Accepted Solutions
GrahamHudgins
Esri Regular Contributor

We have manually addressed your site. There is an issue with mixed case org shorts (i.e. mIXedCaSE.maps.arcgis.com) and the system that resolves our URLs. We don't believe this is an issue for recently created sites but can linger on sites that are older. Because of this, we are releasing a hotfix today that better guards against mixed case org shorts.

If you run into this issue please contact support so we can address your site.

View solution in original post

0 Kudos
2 Replies
GrahamHudgins
Esri Regular Contributor

can you send me the site in question to my email ghudgins@esri.com 

0 Kudos
GrahamHudgins
Esri Regular Contributor

We have manually addressed your site. There is an issue with mixed case org shorts (i.e. mIXedCaSE.maps.arcgis.com) and the system that resolves our URLs. We don't believe this is an issue for recently created sites but can linger on sites that are older. Because of this, we are releasing a hotfix today that better guards against mixed case org shorts.

If you run into this issue please contact support so we can address your site.

0 Kudos