Help community,
I've been off ArcGIS Online a few years and need to confirm expected behaviour/user error in creating an. Ironically now I'm off Enterprise and Sites for Enterprise, ArcGIS Online has switched Hub product name to ArcGIS Site from ArcGIS Hub!
Anywho, I currently have: ArcGIS Online + Organisational subscription + Admin user type + Hub Basic license - This should = Click create "site" and off you go. As at March 2025.
Unfortunately, I have been unable to deploy a Site. I also earnt how to perform the same workflow to create Site in the new workspaces set-up and unfortunately no help. I've tried to revert workspace and attempt again, no help. I note that my user type has all required privileges assigned in a1/2 administrator available roles. Yet to test with another user type that's not an administrator.
Observed issue with deployment: after clicking create site, initialiser appears and then fails at "failed to create Initiative" and then "whoops, something went wrong.... back to overview"
@AndrewTurner @MariaJordan - I hope you don't mind me directly tagging you both, would really appreciate any info on Basic licenses and if there is any known issues emerging?
I can see that in the ArcGIS Hub changelog in Jan 2025 that there was: "Improved permission verification during content creation to ensure that non-premium users can only create basic entities (e.g., Pages and Sites) and are restricted from accessing premium entities (e.g., Projects, Initiatives, Events).". Noting that I observed the "Failed to create Initiative" in a create Site workflow, I'm a bit concerned something is a bit askew but nevertheless I'd appreciate a confirmation prior to lodging anything with Esri support if an update is in store.
Thankyou for your time,
GDA3000 😎
Solved! Go to Solution.
@GDA3000 please reach out to Esri Support Services, they are best equipped to troubleshoot if there is something specific to your user, organization, or otherwise that is occurring. At this time, I'm able to create sites within "Edit Mode" (existing management experience) and "Workspaces" (next-gen management experience in preview).
@GDA3000, I am not sure of any bugs being worked on currently for what you are describing, but going to tag my colleague, @BrianRollison, here to see if he can offer some advice.
@GDA3000 please reach out to Esri Support Services, they are best equipped to troubleshoot if there is something specific to your user, organization, or otherwise that is occurring. At this time, I'm able to create sites within "Edit Mode" (existing management experience) and "Workspaces" (next-gen management experience in preview).