I have a Galaxy s10e running Android V9. I am able to connect to Portal applications, but screen gestures - pan, pinch zoom do not work. Double tap will zoom. All other functionality is there. The application also behaves the same on a Galaxy Note8 Android V9. So far, all other devices (including a Tablet running V9) work fine.
I have removed the screen protector and turned up screen touch sensitivity. No change.
The Galaxy s10e works fine with AGOL Apps and Google maps.
Anyone else experience this? Any ideas?
I haven’t looked into this issue in months. Anyway, it does not work with applications developed in Portal. I’m using Chrome. Works fine with things like Google Maps. Just not Portal Apps.
Our issue occurs on Android 9 smartphones using the current version of the Chrome browser while using web apps hosted on Portal 10.6.1. It works fine with Firefox browsers on Android 9. It also works fine on Android 8 smartphones with a Chrome browser.
I found these bugs on the Esri tech support page:
Have the simmilar issue but olny with Samsung phones and web applications created via integrated WebApp Builder in Portal for ArcGIS 10.6.1. There's no problem on Samsung and WebApps created via WebApp Builder for Developers.Is there any patch for that? 10.6.1 version is still under full support, so that bug should be repaired. How can we switch into web GIS easilly with bugs like this 😕