We have a hub site (ncwe-worldearth.hub.arcgis.com) and I would like to add a custom domain (www.northcoastworldearth.org).
We added a CNAME for hub.arcgis.com however it is now around 36 hours since we made the change and the domain is not recognised when I attempt to add this in the custom domain settings of the site.
Any help would be appreciated
Solved! Go to Solution.
Did you follow the instructions here:
Can you post screenshots of your configurations on ArcGIS Hub and your DNS provider (you can block out some info for security)? Configuring the URLs can be tricky.
Have you configured your CNAME at your DNS provider? You only need the hub.arcgis.com record, I think.
Your DNS provider is who you purchased the domain name from. For example godaddy, namecheap etc. You will need login credentials to create a CNAME record that links to hub.arcgis.com as specified in the documentation link posted above.
Network traffic request currently returns following error:
Yes a couple of the screenshots in my earlier post show the CNAME setting with the hosting provider. I've followed the instructions as per the link you provided as well. Still no luck