Hi @SidneyRocioBernalCárdenas, this seems like a problem on the Autodesk side of enabling integrations. You may need to reach out to Autodesk technical support and find out why your account is not allowing integrations to be enabled.
Another check you can do to confirm this is by trying to enable other integrations that were built by Autodesk like the "Connect for ACC" app to see if that will also not install on your account. If not, then there's something going on with your Autodesk organization that their technical support should be able to look into.