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Nautiz x7 loses connection to cache after hibernation

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12-14-2011 12:42 PM
GordonSumerling
Esri Regular Contributor
We have ArcGIS Mobile b2525 loaded to a Nautiz X7 Handheld GPS. We have loaded the Mobile project to an SD card on the system.

When ArcGIS Mobile Starts it connects to the project, loads the map and allows the user to capture data all OK.

After a peiod of inactivity the Natutiz will go into hebernation. When the user brings it out of hibernation and ArcGIS Mobile has been left active, ArcGIS Mobile has lost connection to the mobile Cache. No maps appear and when the user tries to capture data nothing is writen to the cache. The workaround is to restart ArcGIS Mobile to reconnect to the cache.

Has anyone experienced this?
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1 Reply
MartinCopping
Esri Contributor
Gordon,

This is a known issue that we're working hard to address. Will provide an update when it becomes available.

Regards,
Martin Copping
Product Manager, ArcGIS Online - Dashboards
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