ESRI Map Does Not Load When Sharing Power BI Files Online

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04-11-2019 11:43 AM
CarolTian
New Contributor

Hello,

I'm having issue loading ESRI maps when sharing Power BI files online. Attached is a screenshot for a page I've been trying to load for 30 minutes. I'm using IE and only one window was open.

Is there a solution to this issue?

Thanks,

Carol

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1 Reply
JoshJones2
New Contributor III

Hey Carol,

I'd like to make sure I understand your workflow here.

You say that you're "sharing Power BI files online" - do you mean you're authoring something in PBI Desktop, then consuming it in the cloud, trying to publish a report to the web, or something else that I'm not thinking of? My next question is - does this happen in other browsers than IE?

If you're authoring something in Desktop and then it hangs like this when you try to open it in the cloud, that's not expected behavior. We would need to get more info about your specific dataset (or a representative sample) to troubleshoot it.

Josh

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