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Unable to create offline areas after June 2024 update

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2
3 weeks ago
Katie_Macintyre_Atmos
New Contributor II

I'm unable to create any offline areas in ArcGIS online after last night's update. I've tried different browsers, network connections, and tried both in field maps designer and in the webmap offline settings and all seem to just sit saying packaging without creating anything. Is anyone else having trouble? This is across multiple webmaps which were all working fine until today.

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2 Replies
George_Thompson
Esri Notable Contributor

I recommend reaching out to technical support for them to investigate the issue.

--- George T.
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ColinLawrence
Esri Regular Contributor

Hi @Katie_Macintyre_Atmos , are you still seeing issues creating offline areas? We have seen improvements since early this morning. If you still have issues, please reach out to support as George suggested. 

Regards,
Colin
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