Popups/Search Result: missing distance-Information, missing buttons

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08-18-2021 04:11 AM
KatharinaBuchenau1
New Contributor II

Dear all,

I have a problem in the ArcGIS Field Maps app.

Usually, in the search results or when clicking on an object, a) a distance of the object to the current location and b) these 3 buttons appear at the bottom of a popup of an object: Directions, Compass, Add to my places.

Unfortunately, this does not work for a web map with a special map image service from us (see image Attachments_Search Results, layer "Haltung" or "Abwasserknoten")! And unfortunately I don't understand why...

It does work with other Services....

Any Idea???

 

 

 

 

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2 Replies
KatharinaBuchenau1
New Contributor II

I'll answer my own question - the "shape" Field of some layers was invisible. Setting it visible solved the problem!

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SandraToepsch
New Contributor

Maybe this can happen if the "shape" field in attribute table is not set for visibility by checkbox. Hope this helps, KR Sandra

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