Fieldmaps offline area strange rectangle

[KayWeltz]

Hello. 

I am using ArcGIS online and ArcGIS Pro on my desktop. 

I have added some layers (contours and waypoints) to my map on ArcGIS Pro and shared this map as a weblayer to my oneline ArcGIS. I used Fieldmaps to create offline areas for taking into the field. I do this all through ArcGIS online. 

It has worked fine for the Waypoints. I went back and added the "contours" layer, made sure everything was enabled (offline areas, sync, etc) and shared with my organization), yet when I go to download an offline area in my Fieldmaps App on my phone, a strange long rectangle shape appreas. It doesnt matter how big I scale it (room, rooms, buildings etc) the strange rectangle shape just gets longer...not wider!

Any one had this problem before? 

I cant seem to get the offline are big enough (wide enough) to download a suitable area?

It was working fine before but now that Ive added another layer (contours) its no longer working...

any ideas?

Any help much appreciated. 

Cheers, 

Kay

[DanielFox1]

@KayWeltz 

Can you share a screenshot of what you are talking about please?

Are you referring to this 

https://doc.arcgis.com/en/field-maps/ios/use-maps/download-maps.htm#:~:text=of%20the%20map.-,Define%...

[KayWeltz]

Hi DanielFix1.

Here please see a screenshot of the size of area Fielmaps lets me choose
for online area...very rectangular shape and wont change regardless of what
size I make it (room, rooms etc).
Any ideas?
Cheers,
Kay

[DanielFox1]

Hi @KayWeltz 

Unfortunately, the screenshot did not come through can you try again, please?

[KayWeltz]

OK let me try again. 

[CSDING_GIS]

Exactly the same issue here. I don't understand why this would happen, I inspected the Web Map specifications in the AGO Assistant, I inspected the Field Maps Configurations in the interface and as a json, I tried adding an offline area in AGO to see if this resets the shape. I'm clueless.

I'm on iOS 18.6.2, iPhone 10(r), Field Maps 25.1.0 (build 1141)