FieldMaps not opening offline basemap

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07-07-2021 02:57 PM
MarcoPoetsch3
Occasional Contributor

Hi all,

I have created  a TPK basemap for offline usage and put this on my iPad in .../ Field Maps/basemaps/Aerial_Lod20.tpk

In the web map settings, as well as in the FieldMap settings, I said that the device should use this tile package for offline mapping.

MarcoPoetsch3_0-1625694755317.png

However, when I open the map in the FieldMap app on the iPad, the basemap is not turned on by default. I always need to change the basemap in the basemap widget.

Also: If i want to add/download an offline area, the basemap is not showing. I get the ESRI basemap instead.

Is there anything I do wrong?

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ColinLawrence
Esri Contributor

Hi @MarcoPoetsch3 ,

I think you are on the right track but there are a few things to double check:

- Make sure you are placing the package in the root Field Maps folder (not directly into the basemaps folder). This shouldn't make a difference but the app is designed to look in the root folder and disseminate files on its own to the correct location. You may need to force close and restart the app for this to happen.

- Double check the name of the package. If its a tpk file keep in mind there are actually two possible extensions dependent on how you created it (.tpk vs .tpkx)

- The sideloaded basemap will not open by default for the Online version of the map however it is available for selection from the basemap tool.  You will only see this basemap when you attempt to take the map offline. I know you are having trouble with both workflows but I thought I would point that out. The app falls back to the default Web Map basemap if it cannot find the noted package. 

 

Can you try this workflow again and let me know if you still have issues? Thanks!

 

Regards,

Colin

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4 Replies
ColinLawrence
Esri Contributor

Hi @MarcoPoetsch3 ,

I think you are on the right track but there are a few things to double check:

- Make sure you are placing the package in the root Field Maps folder (not directly into the basemaps folder). This shouldn't make a difference but the app is designed to look in the root folder and disseminate files on its own to the correct location. You may need to force close and restart the app for this to happen.

- Double check the name of the package. If its a tpk file keep in mind there are actually two possible extensions dependent on how you created it (.tpk vs .tpkx)

- The sideloaded basemap will not open by default for the Online version of the map however it is available for selection from the basemap tool.  You will only see this basemap when you attempt to take the map offline. I know you are having trouble with both workflows but I thought I would point that out. The app falls back to the default Web Map basemap if it cannot find the noted package. 

 

Can you try this workflow again and let me know if you still have issues? Thanks!

 

Regards,

Colin

View solution in original post

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MarcoPoetsch3
Occasional Contributor

Thanks @ColinLawrence 

I tried your suggested workflow.

  • I put the TPK into the root folder. However, once  start FieldMaps the TPK is automatically transferred to the basemap folder.
  • I triple checked the naming and also renamed it.
  • Yes, I can find it in the selection. However, its not available by attempting to take the map offline.
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MarcoPoetsch3
Occasional Contributor

Well,... now it's working.

I don't now exactly why.:thinking_face:

What i did in addition:

  • I renamed the the TPK from Aerial_LoD20.tpk to just Aerial.tpk (so there is now number at the end)
  • I tried to open other maps
  • I reloaded the maps a few times

and then, it was here :)

 

Thanks @ColinLawrence , I think this is solved now ;)

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ColinLawrence
Esri Contributor

That is peculiar. I at least have something to investigate perhaps around packages ending in numbers or with underscores. Glad it is working for you now though!

 

Colin

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