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Field Maps 24.1.0 Crash on Feature Edit

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03-05-2024 09:51 AM
Spengler
New Contributor II

On Feb 29th we experienced a severe issue across our fleet of Android devices running the new 24.1.0 update. Upon editing a line layer on Field Maps, the app would crash to the android home screen. The line layer is hosted on ArcGIS Online. This crash occurs on all Android devices tested (Samsung Galaxy A34, Motorolla Moto G (5) Plus, Motorolla moto g power (2021), Motorolla moto g(7) power, Motorolla moto g(8) power) but iOS devices are not effected.

In the Log, the only [DEBUG (error)] is this 

Tue Mar 05 07:13:48 HST 2024 : [DEBUG (error)] - Uncaught exception!
java.lang.RuntimeException: Failed to call observer method
at androidx.lifecycle.f$a.a(Unknown Source:74)
at androidx.lifecycle.ReflectiveGenericLifecycleObserver.c(Unknown Source:12)
at androidx.

We've temporarily fixed this by rolling back Field Maps to an earlier APK but we would like to raise this issue so it can be fixed and we can return to running the release version of Field Maps.

Any advice would be appreciated.

Best,

Alex

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1 Solution

Accepted Solutions
ColinLawrence
Esri Regular Contributor

An update has been released for Field Maps Android that addresses BUG-000165649. Please check the Play Store and update Field Maps to 24.1.1 if you are running into this issue. Thank you!

Regards,
Colin

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7 Replies
Ivy_Hinson
New Contributor III

We had the same issue Thursday and Friday. Seems to have corrected itself as of yesterday. I had an open case with Esri but haven't heard anything. 

Spengler
New Contributor II

We're still experiencing it here on Android devices using Field Maps 24.1.0. Devices with previous Field Maps Versions are unaffected.

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ColinLawrence
Esri Regular Contributor

Hi Alex,

Are you only seeing this when editing line features? This may be related to an issue we are aware of and are looking at addressing asap. It has to do with line layers that are set to update attributes only in the editing settings. 

Regards,
Colin
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Spengler
New Contributor II

Yes Field Maps only crashes on the devices when editing lines features. Editing other features doesn't cause it to crash. This line layer is to set to update attributes only in the editing settings so this would appear to be directly related to this issue.

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ColinLawrence
Esri Regular Contributor

I can confirm its the same issue. This has also been logged as BUG-000165649 with Tech Support if you would like to contact them to be attached to it. Attaching to the BUG will give you updates when the status changes. The team is working on a fix now.

Regards,
Colin
cat206
by
Occasional Contributor

We've found the same issue, raised an ESRI support ticket on Monday 4th and have now been given the BUG-000165649 Colin mentioned above. It is only affecting editing line features with attribute only editing rights enabled. When changing to attribute and geometry, the field maps app doesn't recognise any smart form configs and all fields are editable... not ideal! iOS devices do not seem to be impacted for us

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ColinLawrence
Esri Regular Contributor

An update has been released for Field Maps Android that addresses BUG-000165649. Please check the Play Store and update Field Maps to 24.1.1 if you are running into this issue. Thank you!

Regards,
Colin
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