Creator and Editor columns blank on field maps data

[PGGIS]

Hello all,

We are working with a feature layer associated with Field Maps, and are wondering why the Creator and Editor fields are not populating.  These fields have populated with the account with which a feature was created for us in the past.  Currently, both of these fields are returning as blank for all created featured.  We would like to track from which account a feature is created, and currently there is no return in these fields.  We attempted to export the data as well, and see that the fields are still blank.

Is there something we missed/a setting in permissions that anyone could point us to?

Thanks!!

[RhettZufelt]

Not sure with distributed collaboration, have not used that. 

I have some of my Enterprise hosted feature services that I update/modify through Field Maps from AGOL and could never get the AGOL username to populate in the Editor tracking fields, only the "saved credentials" users that I added the item to AGOL with.

In this case, I have a calculated value in my Form that adds the logged in AGOL user to a new field.

R_