ArcGIS Online- Tracker- Deleting/Editing Tracks

[Amanda__Huber]

I'm unable to find any documentation surrounding this, so thought I'd ask here- 

Does anyone know if there are any issues with deleting Tracks (line segments) from a tracks service? I just want to be sure this is a supported workflow and won't break/cause disruptions with how tracks are stored. 

Thanks, 

Amanda Huber

[JustinColville]

Hello @Amanda__Huber 

In ArcGIS Online you are not able to delete track lines directly.  Track lines are maintained by the system.

In ArcGIS Online you can only delete all tracks data for a user as outlined in this FAQ (Can I delete track points from the location tracking layer?).  This will delete all track points, track lines and last known location for specified users.

[Amanda__Huber]

Hi @JustinColville, 

Thanks for your response and sharing that documentation. I'd like to clarify, when you say delete track lines directly are you referring to the service or something else?

It appears when trying to edit the Tracker service directly though Map Viewer I am able to add or remove line segments manually but concerned if this will disrupt the overall product: 

The autimatically created service: 

What opening in Map Viewer, what editing looks like: 

Can you clarify why this above is possible, and if I were to delete segments in the service via Map Viewer would I break anything with the overall process (or corrupt it)?

Thanks, just trying to wrap my head around how Tracker is configured. 

Best, 

Amanda Huber

[JustinColville · Accepted solution]

@Amanda__Huber sorry for the confusion.

Track lines are system maintained.  The only way they can be deleted is by following the instructions in the FAQ linked above, which would remove all data for specified users.

---

@Amanda__Huber wrote:

Can you clarify why this above is possible, and if I were to delete segments in the service via Map Viewer would I break anything with the overall process (or corrupt it)?

---

This is not possible.  It you attempt to update or delete a line feature it will not succeed, with an error similar to the image below.

[Amanda__Huber]

Hi @JustinColville 

Thanks so much for clarifying this. Is there a reason why Esri doesn't support the deletion of tracks? Just curious. 

We have some users who forget to turn off their QuickCapture tracking (as there is no time interval setting like Field Maps) and end up tracking all their travels home and such. We'd like to clean up. 

Thanks,

Amanda Huber