URLs in popups work in ArcGIS.com viewer but not in ArcGIS Explorer Online

[Anonymous User]

Hello,

I've created a map service which has URLs indicated in a field in my data.  When I view the map service's popup in the ArcGIS.com viewer, I see a hyperlink that I can click which opens a new page in my browser.  However, when I view the map service in ArcGIS Explorer Online, the hyperlink isn't displayed as a link; I just see the text to the link.  I cannot copy that text and paste it into a new window.  I get the same results with Mozilla Firefox as I do with Internet Explorer.

Is there a way to get the hyperlinks to display in ArcGIS Explorer Online as they do using the ArcGIS.com viewer?

I've attached images showing how both popups look.

Thanks,
Greg

[Min-DongChang]

Greg, did you ever get a response regarding this?

[Anonymous User]

Original User: sgill

I'm afraid there's no way to configure Explorer Online so you can display the HTML snippet as a hyperlink (Silverlight only really supports HTML if the application is running out-of-browser, so we cant render HTML content into the popup, it's just shown as text).

However, if you have a field that simply contains a URL, then Explorer Online will show this as a hyperlink by default; alternatively you can configure your pop-up to have a Custom pop-up display (In the Layer Details, click Configure under Popups, and choose Custom, then click the Insert Hyperlink button in the toolbar) - your pop-up content will be displayed the same in both Explorer Online and the map viewer.

See this map for an example - the Libraries layer has a field with a URL that is shown as a hyperlink automatically, and the Secondary and Middle Schools layer has a custom popup with a hyperlink in it.
http://explorer.arcgis.com/?open=e34b16b875e2446eb0bd06a460851fd8


Sorry about not replying sooner here - must have missed this one.