NOAA RNC service will not load in AGX

[MichaelLacy]

Hi, the following NOAA map service for their seamless nautical charts will not load in AGX.  (I'm using the non-REST URL in AGX.)

http://seamlessrnc.nauticalcharts.noaa.gov/arcgis/rest/services/RNC/NOAA_RNC/MapServer

If you try to add RNC/NOAA_RNC via Add Content/GIS Services, an error message is displayed:

I don't think there is anything inherently wrong with the service, since I can load it in our Silverlight viewer, and I can add it to a map in ArcGIS Online.  I don't see any HTTP errors when looking at Fiddler.  Any ideas what could be wrong or how to debug this?

Thanks,

Mike

[MarkBockenhauer]

I see the same issue in ArcGIS Explorer Desktop 2505.  (the problem does not occur in the software we are working on for the next release).  I notice that their is an image service that does work.  NMC example here.  http://www.arcgis.com/home/item.html?id=7b2e147e7e204b6193c80caa0fff8d36

Setting the image service properties as follows, will get it displaying the same as the Map Service.

[MichaelLacy]

Thanks Mark,

Yes, we noticed that the image service worked.  We also have an internal version that we maintain, so we have a few options for now.  We're also getting the same error on an internal map service, so I'm guessing it's the same issue.  Will there be a beta release of the next version of AGX so we can test out some of these issues, along with our custom add-ins?

Mike