ArcGIS Explorer "Can you run it" results are confusing...

[LindaDeMasi]

When I run the "Can you run it program" I get the following recommendation.  However, it says I have the minimum, but I don't quite understand the results.  I have what it says I need in a graphics/video card.  I have updated to the newest driver available, but I still get the same message. 

Video Card 
Recommended: 256 MB video card with Pixel & Vertex Shader 3.0

You Have: Quadro FX 3500
 
Upgrade Suggested: Unfortunately, your Video Card does not meet this requirement. Click here to see some recommendations.
 
Features: Recommended attributes of your Video Card
 
                                         Required             You Have 
  Video RAM:                         256 MB                706.0 MB 
  Hardware T&L:                       Yes                     Yes 
  Pixel Shader version:               3.0                     3.0 
  Vertex Shader version:             3.0                     3.0 

I also attached a screen shot of the results.  Thanks in advance for any advice.
Linda

[AndreiIvanov]

Are you able to run ArcGIS Explorer? Any issues?

The reason this message might appear is that at lab tests this specific card was subpar to others for AGX tasks.

[LindaDeMasi]

I can run ArcGIS Explorer, but I do have several issues.

1.  It takes 1 to 6 minutes to open at times.  I can go and clear out the cache and that helps, but it doesn't take long for it to take longer and longer each time I open it.

2.  I get the critical error message every time I close the program. "ArcGIS Explorer has encountered a serious application error and is unable to continue." It still saves everything, but I get the message every time.

3.  Whenever I try to "add" an add-in through ArcGIS Explorer I get the same message from #2.

My goal is to implement this in my division...around 30 to 40 people...and I want to get most of the kinks worked out before I do.  Most are not very computer savvy, so clearing caches and getting serious application errors often will not be a good thing.