Select to view content in your preferred language

AGOL update yesterday broke the zoom to on my search widget

1187
27
Jump to solution
10-23-2025 08:48 AM
JamesBurton1
Frequent Contributor

I'm using the Search widget in Experience Builder on one of our heavily used applications. After yesterdays update, the "zoom to" aspect of the search bar is broken. Instead of zooming to the address point, it takes us across the world to Europe. 

Anyone else having this issue? 

All I can think to do is turn off the zoom to option. But that doesn't resolve the issue. 

 

0 Kudos
27 Replies
JudithWammack
Regular Contributor

@DavidColey mine are set to interact with a map widget. We need to keep it like that because we are using URL Parameters. This is the only way we could get them correct.Screenshot 2025-10-23 141131.png

MathiasHudock
Emerging Contributor

This helped in my case; I was able to switch from "Add custom search sources" to "Interact with a Map widget", and then use the "Custom search sources" option to add the same sources my organization was previously using. Search bars worked fine after that.

JamesBurton1
Frequent Contributor

I'm using custom search sources pointed to our address locator. I will put in a ticket with ESRI support.

0 Kudos
JudithWammack
Regular Contributor

@JamesBurton1 sounds good. Keep me updated. I have found more issues with our map now especially when it is used on Google Chrome.

JamesBurton1
Frequent Contributor

This is an official bug with Esri. https://my.esri.com/#/support/bugs/bugs?bugNumber=BUG-000180381

I was able to switch from "Add custom search sources" to "Interact with a Map widget" and then add our geocoder and the parcels as our search source. With that change I am seeing the zoom to functionality working, but I can't replicate the parcel selection yet. It used to grab the parcel and show the pop-up for it, but with these changed settings I can't get that to happen. I am new to the Data option in the Actions, so maybe I'm missing something. 

0 Kudos
JamesBurton1
Frequent Contributor

FYI, I got the parcel selection pop-up to work by adjusting the search options on the parcels to include the address, duh. This was done on the content pane in the search widget.  I did have to turn on the "return to initial map extent" checkbox in the zoom to actions because it was doing some weird zooms to odd locations after clearing the selection. My search widget is acceptable for now, but very slow to do the zoom using this configuration. Here is the app: https://bit.ly/4elLqx2

0 Kudos
ShengdiZhang
Esri Regular Contributor

I cannot reproduce this bug. I think it's related to a specific search input.

It would be very helpful if someone could share a locator service and a sample search input. Feel free to DM me if you prefer to keep it private.

Thanks,

Shengdi

0 Kudos
JudithWammack
Regular Contributor

https://experience.arcgis.com/experience/bb2d799fa36a4f039f5c28b3be9017dd

@ShengdiZhang I already have an ESRI case open. They were able to use my link and replicate the problems that I am having. They are still determining what is happening. 

Search the following: It always happens after the third or fourth search
365 Losher St
110 Laughter Rd S
3185 Watson DeSoto Rd
307101010      0000300
Camp Creek

The map is open to the public.

DavidColey
MVP Frequent Contributor

Yep I totally get it @JudithWammack - I am now finding that, although I use the 'custom sources' for a parcel layer that is in the map, and I have the search set to select the first result and zoom to it, the zoom part does not work.  The user has to click the zoom tool on the popup, then the map will zoom to the selected parcel.

Subsequent searches do then pan and zoom to next result.  So not great.  Its behaving very clunky.

 

JudithWammack
Regular Contributor

@DavidColey I have that same issue. I have to click the zoom tool on the popup. That has been happening since the last update though.

0 Kudos