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Can't Install ArcGIS Desktop 10.4.1 — "Upgrade requirement not met" but list is blank

BrianCarden

Hi everyone,

I'm very new to working with ArcGIS software, so apologies in advance if this is a basic or obvious issue — I’m just trying to get this installation working and could really use some help.

I'm trying to install ArcGIS Desktop 10.4.1 from an ISO I downloaded from Esri. The reason I’m installing this specific version is because I already have Geoconex Editor installed, which I believe uses ArcGIS Engine 10.4.1 Runtime, and I want to stay compatible.

When I run the installer for Desktop, I get the following message:

"Upgrade requirement not met. ArcGIS 10.4 for Desktop cannot be installed until the following products are upgraded to 10.4 or uninstalled."

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