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Unable to browse selected features after bringing image service into map

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12-06-2013 09:55 AM
ColinBryant
Emerging Contributor
We are receiving the following error when loading an image service into ArcMap and trying to browse selected features.

Feature does not exist
This feature has been deleted.

Any help or setting that we need to enable/disable for this to work?

Much appreciated
Colin Bryant
Leidos
Orlando, FL
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MichelleJohnson
Esri Contributor
Hi Colin.  I have been able to verify this issue is a bug with the Browse Features dialog.  I was also able to reproduce it on a newer version.  (The other bug that I was referring to was with running batch jobs with an image service in ArcMap - not the Browse Features dialog.)

So, either you can contact Tech support to create a bug with a NIM that you can follow.  Or I can create a bug internally, but you will not have access to follow the status of that bug.  If it's critical for you, I would suggest going through Tech Support.

Let me know so I know whether to log the bug internally or not.

The workaround at this time is to remove the image service.

Regards,
michellej.

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10 Replies
MichelleJohnson
Esri Contributor
What Data Reviewer version, service pack, patch are you on?
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ColinBryant
Emerging Contributor
What Data Reviewer version, service pack, patch are you on?


Data Reviewer Version is 10.1.3038

How do I get the service pack and patch info?

Colin
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MichelleJohnson
Esri Contributor
The build number you provided was not a Data Reviewer build number but rather the ArcGIS build.  To find the Data Reviewer build, go to Customize > Extensions. Click on Data Reviewer and in the Description it will show the version and build number.  I can determine what service pack and patch is installed based on the build number.

I did find that Data Reviewer made a fix regarding having image services in ArcMap in 10.1 patch 1, which is DR build number 1246.

However, I would suggest installing Service Pack 1 for ArcGIS and Data Reviewer.  Also, latest patch for Data Reviewer service pack 1.
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ColinBryant
Emerging Contributor
Thanks, Michelle.

Here is my result:

ArcGIS 10.1 Data Reviewer for Desktop
Real Version: 10.1.1074, Build Number 1488

-Colin
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MichelleJohnson
Esri Contributor
This is very interesting.  It looks like you have Mapping and Charting and not just Data Reviewer installed.  Build 1488 is Service Pack 1 Patch 1.  And the image service fix should be in there.

Can you provide more detailed information regarding your workflow?  What selected features are you browsing?  Is this from a data check or from a map selection?  Are the features from a feature class?
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ColinBryant
Emerging Contributor
This is very interesting.  It looks like you have Mapping and Charting and not just Data Reviewer installed.  Build 1488 is Service Pack 1 Patch 1.  And the image service fix should be in there.

Can you provide more detailed information regarding your workflow?  What selected features are you browsing?  Is this from a data check or from a map selection?  Are the features from a feature class?


We do have both Mapping and Charting and Data Reviewer.

When doing a selection of features with Image Service loaded (spatial select in the map from SDE, GDB, and Shape Files), go to click on "Browse Features," we get the "Feature does not exist - This feature has been deleted" notification.

When we remove the image service, we are able to utilize the browse features function in the same ArcMap session.

-Colin
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MichelleJohnson
Esri Contributor
Hi Colin.  I have been able to verify this issue is a bug with the Browse Features dialog.  I was also able to reproduce it on a newer version.  (The other bug that I was referring to was with running batch jobs with an image service in ArcMap - not the Browse Features dialog.)

So, either you can contact Tech support to create a bug with a NIM that you can follow.  Or I can create a bug internally, but you will not have access to follow the status of that bug.  If it's critical for you, I would suggest going through Tech Support.

Let me know so I know whether to log the bug internally or not.

The workaround at this time is to remove the image service.

Regards,
michellej.
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ColinBryant
Emerging Contributor
I am going to enter the support incident myself. We need to be able to track this and report status.

Thanks for your help.

Colin Bryant
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ColinBryant
Emerging Contributor
Just wanted to post a quick update in case anyone else is having this issue. ESRI is tentatively planning to address this in its next release. Props to you on a quick response. It's much appreciated on the user end.

It is a formal bug with a number: NIM097292.

-Colin
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