Slow loading layer in Operations Dashboard

[Babcock_Kristen_L]

I added a new layer to my Operations Dashboard, and now its loading REALLY slowly- and I've had some complaints from viewers.  The new layer has over 27,000 records.  So I'm wondering how much is too much as far as loading data onto web apps? Or maybe the slowness has something to do with the queries I have?  Any suggestions? 

[JohnBrockwell]

Where is it coming from? SDE or hosted feature service? I'm assuming you tried to republish. Point or Polygon dataset?

[Babcock_Kristen_L]

It's a point dataset, and it's a hosted feature service. 

[JohnBrockwell]

27,000 point features isn't a problem. Sometimes republishing a service solves issues in ways I just can't explain. Re-publish is a common workflow to use when you can't identify the issue. Sometimes it just fixes the underlying issue.

Also, consider modifying your visible extent sometimes. I doubt anyone can make sense of 27,000 features on a single map.

[Babcock_Kristen_L]

To republish- would I need to "Overwrite an Existing Service", this is what I'm thinking I would need to do- but I always get a warning message "If you overwrite this service you will lose access to the associated feature service data, including any changes that were made to the data after the service was initially published. It may affect existing clients using this service such as changing the layer order or modifying the available fields.  Are you sure you want to continue?" 

[Babcock_Kristen_L]

and no, I didn't try to republish.  Why would republishing the service help?  ...and thanks for responding!

[JohnBrockwell]

Yes, that is true. Are you modifying this data? If it is just the beginning of its usage than I don't foresee any problems. Please like or mark my comments helpful. Thanks.

[Babcock_Kristen_L]

Great info!  Thanks John!!

[JohnStowell]

In case you didn't get this resolved, some other quick fixes for hosted layers that I have had success with:

- Clearing the browser cache (sometimes the issue is just on my end)

- Rebuild the spatial index (under item description > settings > rebuild indexes)

- Enable CDN / cache control if being publicly shared (under item description > settings > cache control)

Cheers, John

[Babcock_Kristen_L]

Thanks John, I haven't had time to check these options out- but they sound great and I'm going to try them out.  Thanks again.