Select to view content in your preferred language

Public dashboard not respecting organization units for scale bar and measure tool

162
1
08-12-2025 12:44 PM
Labels (1)
HollyTorpey_LSA
Frequent Contributor

I'm having an issue where the scalebar and measure tool are not respecting the ArcGIS organization default units in a public dashboard. My organization's default units are set to US Standard, but it appears that when a user is not signed in, the scalebar displays in both US standard and metric units and the measure tool displays only in metric:

Here's what I see when not signed in:

HollyTorpey_LSA_2-1755027315746.png

 

Here's what I see when signed in: 

HollyTorpey_LSA_1-1755027213146.png

Is there any way to fix this? We should be able to set the scalebar and measure tool units at the app level (or better yet, users should be able to toggle between them), but at the very least, a dashboard should respect the default units of its organization regardless of how it is being shared.

HollyTorpey_LSA_3-1755027782597.png

Looks like a related issue was reported way back in 2021: Two different scale bars being created? - Esri Community

- Holly
0 Kudos
1 Reply
HollyTorpey_LSA
Frequent Contributor

@MartinCopping Do you have any insight on this issue?

- Holly
0 Kudos