Not able to preview content in text edit areas of Windows Ops Dashboard

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04-19-2016 01:30 PM
MapEnglish
Occasional Contributor

Throughout the app, whether it be configuring a widget or adding Info about the Operation View, I'm not able to preview content in any of the text edit areas. Screenshot attached. I'm able to type in the area but not able to see what I'm typing. Frustrating.

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ChristopherOlsen
Regular Contributor

Hi Matt,

I'm not able to reproduce this, but maybe I can help try and troubleshoot a little.  Are you seeing this on multiple machines or just one? Does it happen on multiple views? 

Take a look at this KB article and look at the section where it talks about video card drivers.  Change your Ops Dashboard exe and Coherent UI exe to run on the same one.  Let me know if this helps.

Thanks

Chris

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ChristopherOlsen
Regular Contributor

Hi Matt,

I'm not able to reproduce this, but maybe I can help try and troubleshoot a little.  Are you seeing this on multiple machines or just one? Does it happen on multiple views? 

Take a look at this KB article and look at the section where it talks about video card drivers.  Change your Ops Dashboard exe and Coherent UI exe to run on the same one.  Let me know if this helps.

Thanks

Chris

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MapEnglish
Occasional Contributor

The KB article fixed the issue. Many thanks Chris!