Dashboard map not showing all features, even when filtered.

[Anonymous User]

I have a dashboard that contains one large-ish polygon feature class (20,000 records). I have a filter for year and another filter for another element.

The filters have an action on the features so they reduce the number the map has to display. No matter how few features there are, the map always refuses to show all features at the full extent. It is acting as if there is a series of scale dependencies or too many features to display, neither of which is the case.

It gets a bit weirder. If I filter the features in the web map that feeds the dashboard for a particular year, ALL FEATURES FOR THAT YEAR WILL DISPLAY AT FULL EXTENT IN THE DASHBOARD (pardon the all caps).

If I do not filter in the web map, but apply a filter in the dashboard, only a subset of features displays at full extent, with more features appearing as you zoom in.

I have set maximum number of records to return on the service at 100,000.

This appears to be a bug.

Has anyone experienced this? I would very much appreciate some advice as we are currently stuck. 

Thank you,

Randy McGregor

[danheim · Accepted solution]

hello everyone.
I'm not quite sure, but check whether you have activated the update interval of the level to be displayed and set it to 1 minute as a test.
I have similar problems with the display of the point data and tried around with the refresh interval and it seemed like it is now displaying the data correctly in the dashboard. Previously, these were completely invisible to me, regardless of my zoom status.

Best regards

[DanteLee]

Holy moly, that is such a bizarre workaround. Thanks for chiming in. That did the trick for me too.

[PanGIS]

Amazing!

This solved the issue to me as well!

@Anonymous User  check this out.

[Anonymous User]

Thank you for the suggestion. Will do.

[Anonymous User]

Sorry I didn't see this when you posted it. I will give this a try. Thanks!

[Anonymous User]

I'm not familiar with this setting. Where does one change it?

Thank you,

Randy

[danheim]

There you go:

Set refresh interval—Portal for ArcGIS | Documentation for ArcGIS Enterprise

Best regards

[DanteLee]

On the web map itself: https://doc.arcgis.com/en/arcgis-online/create-maps/set-refresh-interval.htm

[Anonymous User]

Got it. Testing (So excited!)

[Anonymous User]

Yes! It worked. Thank you!🎉