BUG ArcGIS Dashboard Enterprise 10.9.1- Generate URL Preview

[Rodrigo_DaSilva]

Hello.
my english is not very good but come on....
We found the following BUG in ArcGIS Enterprise 10.9.1 Dashboards.

When a Dashboard is created, the generated URL is output with "..", breaking the Link.

Example:

Wrong URL: https://gis-teste.azureapp.com/portal../apps/dashboards/<ID_Dashboard>

Correct URL : https://gis-teste.azureapp.com/portal/apps/dashboards/<ID_Dashboard>

This portal was generated from an Azure image.

[STan_RWC]

Hi Rodrigo. Thank you for sharing this! Our organization just upgraded to ArcGIS Enterprise 10.9.1, and I went to check our own URLs after seeing your post.  We are also seeing this issue only on "Dashboard" items in our Portal, exactly as you described. 

[AliciaShyu · Accepted solution]

We're having the same issue, we upgraded to 10.9.1 a couple of weeks ago. 

Below is what support services sent me:

1. Bug number: BUG-000145792
2. Synopsis: When creating a dashboard in Portal for ArcGIS 10.9.1, the dashboard URL adds two dots after the web adaptor's name.
3. Status: Fixed
4. Workaround: Upgrade to ArcGIS Enterprise 11.0 

[STan_RWC]

Thanks. It's good to know that this bug does not exist in ArcGIS Enterprise 11.0. "Upgrade to ArcGIS Enterprise 11.0" is a solution that we already know of. But some organizations need to do a few additional preparations before fully onboarding/migrating  to ArcGIS Enterprise 11.0, including migrating/rebuild certain applications that will be deprecated/not functional with ArcGIS Enterprise 11.0 and preparing different user groups and workflows to be acquainted with ArcGIS Pro since ArcGIS Enterprise 11.0 does not support ArcMap.  I believe  the message is now more for making sure that this does not occur in other future releases, so thank you for confirming that this wont exist in 11.0.  🙂 

[OscarFigueroaOD]

Hi

Is there a fix for this without needed to upgrade to 11.  Have users on ArcMap so can not go to 11 yet.  Please address the issue at 10.9.1.  Thank you

[NAOMIPAUL]

We are experiencing the same issue with Dashboards created in ArcGIS Enterprise 10.9.1. We are also not able to upgrade to 11 due to required ArcMap tools from vendors. 

[ScottCorwin]

Just found this myself, are there any implications other than not being able to open the dashboard from the URL in the item description section?

[NAOMIPAUL]

No, you just have to remember to change the URL before sharing it. 

[ScottCorwin]

Is it possible to change the URL displayed in the item details page?  I assume no, since the portal domain name is set by the web adaptor.  Not to mention just the work involved in hand change multiple dashboards.

[NAOMIPAUL]

We have utilized custom urls through our main website content management system. I haven't used it with Dashboards, but I imagine it will work the same.

Instead of ESRI URL

https://gis.gastongov.com/portal/apps/webappviewer/index.html?id=f03f7f9b3d3842b681e9f9a9e77fedb6

Custom Redirect

www.gastongov.com/RecyclingMap