Taking Collector 18.0.3 offline on Android 7.0 - java error

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02-27-2019 08:03 AM
TylerSchlachter
New Contributor II

On two projects lately I have run into the same error when trying to take a map offline. Sync and permissions are right, I can get through setting the work area extents, once I choose my extents I get the following message in a pop-up:

Map failed to download

The map '[Map Title]' failed to download with the message: Attempt to invoke virtual method 'java.lang.String java.lang.String.toLowerCase(java.util.Locale) ' on a null object reference

This has happened on two maps in the last 2-3 weeks. Any advice on moving this forward would be appreciated.

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10 Replies
ColinMurray1
New Contributor II

This was an issue with us. Same error. Solved by using the "Imagery" basemap instead of the "Imagery Hybrid" basemap.

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