I have a tiled service of parcels that I created in Desktop and uploaded to ArcGIS Online and am using in a Collector map. I have another layer of parcels that I am collecting data on on the field. Sometimes I'd like to click on a parcel in the tiled basemap and add it to the other layer. I was successful in doing this last year, but this year when I click on a parcel in the tiled basemap that I'd like to copy and click the 'square and arrow' icon next to 'details', the option to 'copy shape' is not there. I made sure all layers were editable but no luck. Any idea how to enable this 'copy shape' option?
I don't think you can do it via tiled map service. Have you tried map service or feature service with editing capability off for this particular layer?
It ended up working the next day. Not sure why it didn't work the first time, but I'm now able to click on a parcel from a tiled layer and copy the shape into another layer. Thanks for the response.