Has anybody else experienced issues with collector loading map on galaxy tab s3. works fine with iPad using the same login. when i try with the galaxy it just spins
Has anybody else experienced issues with collector loading map on galaxy tab s3. works fine with iPad using the same login. when i try with the galaxy it just spins.
In an unrelated issue that just came up today. Our iPad users starting experiencing an issue with collector where when they zoom in on their map collector crashes. We tried it on several iPads and my iPhone it did the same thing on all our devices. Have you heard anybody else experiencing this. Like I said it just started today. Collector was working fine up until today. Thanks
Yes custom basemap. However I just tried switching to an esri baemap and when they zoom in using the "pinch" method on the screen it crashes using either basemaps. We are using our own enterprise service, I built a web app with web app builder (Non-developer version) with the batch editor widget and when we use that it works fine no crashes when zooming in tight.
Sorry for the delay, however I still don't have a Tab S3 to test with. We've requested to get one. So at this point, I am just waiting to receive it.
I will let you know once I do.
When you last performed the factory reset, prior to that, did you uninstall Collector first? I wouldn't think this should matter to the issue, but I am just curious.
