Hi Erik,
Thanks for that test. Have you changed any of the display settings on the device, such as font size, etc.? Or is it all settings OOTB?
If so, try resetting the Font size back to medium, which is the third tick mark on the slider from the left. That's the default font size setting.
I ran into similar issue as you did with maps not loading and crashing when the font size was anything else.
The screen zoom can also lead to other issues, but not as much as the font size can.
Thanks
-Kevin