collector unable to store points on an ipad or iphone

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11-11-2014 03:50 AM
BertKraan1
Occasional Contributor III

But it works on a desktop AND it works on a HTC ONE android phone ...

On the ipad and iphone the button to store the point stays greyed out. i am able to fill in the form, but I cannot store it. This really does not help selling agol in my company I can assure you.

Exactly the same map DID work last week on the iPad and iPhone,

this happens in more than one map too

Anybody seen this before? .

I'm using collector 10.2.7 build 767 on both ipad and iphone and 10.2.7 build1008 on the android ...

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RussellRoberts1
Esri Frequent Contributor

If you cannot submit a feature make sure there are any required fields that need to be filled and the feature has a valid geometry.

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RussellRoberts1
Esri Frequent Contributor

If you cannot submit a feature make sure there are any required fields that need to be filled and the feature has a valid geometry.

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BertKraan1
Occasional Contributor III

Thanks Russel,

This solved it! I edited my features to allow for nullable fields and this solved my problem. Originally I did not show some of those fields in the pop-up thus obscuring the problem.

Strange that the desktop viewer and the collector on android behave differently from collector on iOS, still: #happy

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